Privacy Policy

This Privacy Policy describes how Bearo Casino (website bearocasino.co, "we", "us", or "company") collects, uses, stores, protects, and processes your personal data. Protecting your privacy and the security of your personal information is a top priority for us.

We are fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

By using our services, visiting our website, or creating an account, you accept the practices described in this Privacy Policy. We recommend that you read this document carefully to fully understand your rights and how your data is managed.

Data Controller

The Data Controller for the personal data collected through the website bearocasino.co is the company operating the Bearo Casino platform. For any questions, clarifications, or requests regarding the processing of your data, you can contact us directly via email at:

Data Processing Principles

The processing of your personal data by our company is governed by the following core principles under data protection law:

  • Lawfulness, fairness, and transparency: We collect data in a fair and lawful manner, keeping you fully informed.
  • Purpose limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.
  • Data minimisation: We collect only the absolute minimum data necessary for the respective purposes.
  • Accuracy: We keep your data accurate and, where necessary, up to date.
  • Storage limitation: We retain your data only for as long as necessary for the processing purposes.
  • Integrity and confidentiality: We ensure appropriate security of data against unauthorised or unlawful processing and accidental loss, destruction, or damage.

Categories of Data We Collect

To offer you secure and comprehensive gaming and entertainment services, we may collect and process the following categories of personal data:

3.1. Identity and Contact Details

  • Full name.
  • Date of birth and age (for age verification purposes).
  • Residential address (street, city, postcode, country).
  • Email.
  • Telephone number (mobile or landline).

3.2. Financial and Transaction Data

  • Payment information (such as credit/debit card details, e-wallet account numbers, IBAN/BIC bank details).
  • Deposit and withdrawal.
  • Details of your bets, wagers, and winnings on the.

3.3. Technical and Browsing Data

  • Internet Protocol address (IP address).
  • Browser type and version.
  • Time zone and location.
  • Device type, operating system, and browser type.
  • Connection data, log files, and cookie.

3.4. Compliance and Verification Data (KYC)

  • Copies of official identity documents (passport, identity card, driving licence).
  • Proof of address (e.g, a recent utility bill or bank statement).
  • Information regarding the Source of Funds, where required by anti-money laundering (AML).

Legal Basis and Purposes of Data Processing

We process your personal data only when we have a lawful basis to do so. The main purposes and corresponding legal bases are as follows:

4.1. Performance of a Contract

  • Creation, management, and operation of your player account.
  • Processing of financial transactions, deposits, withdrawals, and bet payments.
  • Provision of customer support and response to your requests.

4.2. Compliance with a Legal Obligation

  • Age and identity verification (KYC - Know Your Customer procedures).
  • Prevention and detection of fraud, Anti-Money Laundering (AML), and terrorist financing.
  • Maintenance of tax, accounting, and other legal records in accordance with applicable laws.

4.3. Pursuit of Legitimate Interests

  • Optimisation of network and system security, detection, and prevention of cyberattacks.
  • Analysis of user behavior to improve website performance and offered games.
  • Dispute resolution and protection of our legal rights.

4.4. Consent

  • Sending promotional activities, newsletters, and personalized offers, provided you have given your explicit consent.
  • Use of specific tracking and analysis cookies. You may withdraw your consent at any time.

Regulatory Authority and Supervision in the United Kingdom

As a platform operating in the United Kingdom, we recognize the regulatory framework governing remote gambling. This site operates under an Anjouan licence and is not regulated by the UK Gambling Commission.

Furthermore, regarding data protection, the national supervisory authority is the Information Commissioner's Office (ICO), to which you have the right to lodge a complaint if you believe your rights are being violated.

Safer Gambling and Player Support

Bearo Casino is committed to promoting safer gambling and protecting players from the risks associated with gambling addiction. In this context, we maintain records of self-limitation measures, deposit limits you set, and your self-exclusion requests. This data is processed strictly for your protection.

If you or someone close to you is experiencing gambling problems, we encourage you to contact specialized support organizations in the United Kingdom:

  • GamCare: National Gambling Helpline (Phone: 0808 8020 133, free and confidential 24/7 support).
  • GambleAware: Providing information, advice, and direct support resources.

Payment Methods and Transaction Security

When making deposits and withdrawals on our platform, popular and secure payment methods adapted to the preferences of players in the United Kingdom are supported, including:

  • Bank.
  • Debit cards (Visa, Mastercard).
  • Electronic wallets (E-wallets such as Skrill, Neteller, PayPal, and MuchBetter).
  • Prepaid cards and instant banking solutions.

All financial transactions are encrypted using advanced SSL (Secure Socket Layer) technology, ensuring that your sensitive financial data is transmitted with absolute security and protected from unauthorized access.

Data Transmission and Sharing

Our company does not sell, rent, or distribute your personal data to third parties for commercial purposes. However, we may transfer or share your data with the following categories of recipients, exclusively for the purposes described in this policy:

  • Service Providers: Partners who provide technical support, data hosting services, payment processors, and gaming software providers.
  • Professional Advisors: Legal, auditing, and accounting advisors of our company who are bound by professional secrecy obligations.

In the event of data transfers outside the UK and European Economic Area (EEA), we ensure that appropriate safeguards are applied, such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).

Data Retention Period

Your personal data is retained only for as long as strictly necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or tax requirements.

  • Account Data: Retained for the entire duration of your account's operation and for an additional period after its closure (typically up to 5 to 10 years, depending on regulatory requirements regarding anti-fraud and anti-money laundering).
  • Financial Data: Retained in accordance with applicable tax and financial legislation.
  • Marketing Data: Retained until you withdraw your consent or request its deletion.

Your Rights under Data Protection Law

Under data protection regulations, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request confirmation of whether we process your data, as well as a copy of it.
  • Right to Rectification: You have the right to request the correction of inaccurate data or the completion of incomplete details.
  • Right to Erasure ("Right to be forgotten"): You can request the deletion of your personal data, provided there is no legitimate reason for further processing.
  • Right to Restriction of Processing: You have the right to request the restriction of processing under specific conditions.
  • Right to Data Portability: You can receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object at any time to the processing of your data based on legitimate interest or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, you can contact us by sending an email to: [email protected].

Cookie Policy

Our website uses cookies and similar tracking technologies to improve the browsing experience, analyze traffic, and personalize content.

  • Strictly Necessary Cookies: Essential for the operation of the website, session management, and the security of your account.
  • Performance and Analytical Cookies: Collect anonymous information about how visitors use the website, helping us improve its functionality.
  • Functionality and Preference Cookies: Allow the website to remember your choices (such as language or region).

During your first visit to our website, you can manage your preferences through the cookie banner. You can also configure your browser to reject all or certain cookies, although this may affect the functionality of the platform.

Information Security

We take all necessary organizational and technical security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include advanced firewalls, data transmission encryption, strict staff access controls, and secure storage protocols.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or applicable legal and regulatory provisions. Any changes will be published on this page with an updated effective date. We recommend that you check the Privacy Policy regularly to stay informed about how we protect your data.