Terms & Conditions

Welcome to Bearo Casino (bearocasino.co). These Terms and Conditions govern your use of our website and the gambling services offered through it.

Please read these terms carefully before using our platform. By creating an account or using our services, you fully accept and agree to be bound by these terms.

General Provisions and Introduction

1.1. The website bearocasino.co operates with the objective of providing online casino and entertainment services.

1.2. Communication with the customer support team is conducted exclusively via the email address [email protected].

1.3. The company reserves the right to modify, update, or revise these Terms and Conditions at any time. Any changes take effect immediately upon publication on the website. It is the user's responsibility to check the terms regularly.

Legal Framework and Regulatory Compliance (Canada)

2.1. Bearo Casino services are provided in full compliance with applicable Canadian federal and provincial regulatory standards governing online gaming.

2.2. In accordance with Canadian regulations, participation in real-money gambling is strictly limited to individuals who have reached the legal age of majority in their respective province or territory (19 years of age in most provinces, such as British Columbia, Ontario, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Saskatchewan, and Yukon; or 18 years of age in Alberta, Manitoba, and Quebec).

2.3. The player is solely responsible for ensuring that their participation in online gambling is legal based on the laws of their specific jurisdiction of residence within Canada.

User Eligibility and Account Registration

3.1. Age Restriction: To open an account and participate in Bearo Casino games, you must have reached the legal age of majority in your province or territory of residence.

3.2. Account Creation: During registration, the user is required to provide complete, accurate, and truthful details (first name, last name, date of birth, residential address, valid email address).

3.3. Account Uniqueness: Creating and managing only one account per natural person, IP address, household, and device is permitted. The existence of multiple accounts (multi-accounting) will result in the immediate closure of all related accounts and the forfeiture of any winnings.

3.4. Identity Verification (KYC): The company reserves the right at any time to request official identification documents (such as a copy of a driver's license or passport, a recently issued utility bill, and proof of payment methods) to verify the user's age and identity.

Account Management Rules and Security

4.1. Password: The user is solely responsible for maintaining the confidentiality of their login credentials (username and password). Any action performed through the account is considered to have been carried out by the account holder themselves.

4.2. Inactive Accounts: Accounts that remain inactive for a continuous period of over 12 months may be subject to dormant account maintenance fees, in accordance with the company's applicable policies.

4.3. Suspension or Closure: Bearo Casino reserves the right to suspend, terminate, or close any account without prior notice in the event of a breach of terms, suspected fraud, money laundering activities, or technical irregularities.

Financial Transactions, Deposits, and Withdrawals

5.1. Payment Methods: Deposits and withdrawals must be made exclusively through approved payment methods registered in the account holder's legal name. The use of third-party bank accounts or cards is strictly prohibited.

5.2. Withdrawal Processing: Withdrawal requests are processed by the finance department within a reasonable timeframe after necessary identity verification checks (KYC) have been successfully completed.

5.3. Transaction Limits: Minimum and maximum limits per transaction may apply, depending on the payment method and the account verification level.

Bonus and Promotion Policy

6.1. All offers, welcome bonuses, free spins, and promotional activities are governed by specific Bonus Terms, which accompany each offer individually.

6.2. Wagering Requirements: Bonus funds are generally subject to specific wagering requirements before they can be withdrawn. Failure to meet the requirements within the specified timeframe may result in the forfeiture of the bonus and associated winnings.

6.3. Bonus abuse โ€” such as exploiting technical loopholes, creating multiple accounts to claim offers, or executing hedging bets โ€” is strictly prohibited and will result in the cancellation of offers and account closure.

Responsible Gambling

7.1. Bearo Casino is committed to promoting Responsible Gambling and providing a safe entertainment environment while preventing the negative consequences associated with excessive gambling.

7.2. Self-Limitation Tools: The platform provides users with the ability to set personal limits (deposit limits, loss limits, session time limits) or request temporary or permanent self-exclusion by contacting [email protected].

7.3. Support and Help Organizations in Canada: If you feel that gambling is no longer a form of entertainment and is negatively impacting your life, we encourage you to seek immediate help from professional organizations:

  • Responsible Gambling Council (RGC): Resources and support available at ResponsibleGambling.org.
  • ConnexOntario: 24/7 confidential support for mental health, addictions, and problem gambling at 1-866-531-2600 or ConnexOntario.ca.
  • PlaySmart / GameSense: Provincial player assistance tools and support programs.

Anti-Money Laundering (AML)

8.1. Bearo Casino implements strict policies and procedures against Anti-Money Laundering (AML) and the financing of terrorism, fully aligned with international standards and regulatory requirements.

8.2. All transactions are systematically monitored. Any suspicious transaction or activity will be reported to the relevant regulatory and law enforcement authorities.

8.3. The use of the platform to circulate funds derived from illegal sources is strictly prohibited.

Limitation of Liability and Intellectual Property

9.1. The use of the website bearocasino.co is at the user's sole risk. The company bears no responsibility for any losses, damages, or service interruptions caused by technical issues, network outages, or force majeure.

9.2. All website content โ€” including text, graphics, logos, icons, and software โ€” is the intellectual property of Bearo Casino and is protected by copyright laws. Reproduction or commercial use without prior written permission is prohibited.

Dispute Resolution and Governing Law

10.1. In the event of any dispute, complaints or issues can be submitted directly to the customer support team at [email protected]. The company is committed to making every effort to resolve the matter amicably.

10.2. These Terms and Conditions are governed by the laws applicable in Canada. Any legal dispute arising from or in connection with these terms shall be subject to the jurisdiction of the competent courts.