Responsible Gambling

At Bearo Casino (bearocasino.co), we want your experience on our platform to always remain a form of fun, entertainment, and pleasant downtime. We know that for most players, gambling is a harmless way to relax. However, we fully recognize that for a small percentage of people, gambling can deviate from entertainment and turn into a problem.

Protecting your well-being is our absolute priority. We are committed to providing a safe, transparent, and fully controlled gaming environment, aligned with the strictest player protection standards set by Canadian gaming authorities. If you or a loved one are experiencing difficulties regarding gambling habits, we are here to offer guidance, self-protection tools, and direct access to professional support.

Understanding Responsible

Responsible Gambling should always be treated as a form of entertainment and never as a way to make money, solve financial problems, or fill emotional voids. It is important to maintain control over the time and money you spend.

Golden Rules for Safe Play

  • Set a budget: Decide in advance how much money you can afford to allocate for entertainment and never exceed that amount. Play only with money you can afford to lose.
  • Set time limits: Decide how much time you will dedicate to gaming and stick to your schedule by taking regular breaks.
  • Do not chase your losses: If you lose, accept it as the cost of entertainment. Trying to make up for lost money often leads to bigger losses and increased stress.
  • Do not play under the influence of substances or emotional distress: Avoid participating in gambling when you are feeling sad, stressed, angry, or when you are under the influence of alcohol or medications.
  • Balance in your life: Gambling should never interfere with your daily work, family responsibilities, studies, or social activities.

Self-Control and Protection Tools

Bearo Casino provides a range of proactive tools designed to help you maintain complete control of your activity. You can activate these tools at any time through your account settings or by contacting our customer support team.

Deposit Limits

Setting deposit limits allows you to control the amount of money you can add to your account on a daily, weekly, or monthly basis.

  • Reducing a limit takes effect immediately.
  • Any request to increase or lift a limit is subject to a cooling-off and waiting period, ensuring that decisions are not made impulsively.

Time-Out / Session Limits

You can set time reminder notifications or automatic session timeouts when a predetermined duration of play is reached, helping you remember to take necessary breaks.

Cooling-Off Period

If you feel you need a temporary break to step away, you can request a temporary freeze of your account. This period can last from 24 hours, 7 days, up to 6 months. During this period, your account will remain disabled, and you will not be able to make deposits or play.

Self-Exclusion

If you find that gambling is no longer fun and is beginning to negatively affect your life, we offer you the option of full and long-term self-exclusion.

  • Self-exclusion can be applied for a period of 6 months, 1 year, or even indefinitely.
  • During the self-exclusion period, Bearo Casino will take all necessary measures to prevent the creation of new accounts and will stop all promotional materials and marketing communication directed at you.

Recognizing the Problem: Is Gambling Becoming an Issue?

It is often difficult to admit that we are losing control. Take a moment to step back from the pressure and answer the following questions honestly:

  1. Do you ever spend more money than you can afford on gambling?
  2. Have you ever borrowed money or sold personal items to finance your gambling?
  3. Do you gamble to escape problems, stress, or a boring daily routine?
  4. Do your friends or relatives criticize you for your gambling habit?
  5. Have you repeatedly failed to reduce the time or money you spend on gambling?
  6. Do you lie or hide the time and money you spend on gambling from your loved ones?
  7. Do you feel anger, guilt, anxiety, or depression because of the results of your gambling?
  8. Do you try to play again immediately after a loss to win your money back?

If you answered "yes" to even a few of the above questions, we strongly encourage you to seek support. You are not alone, and experts are ready to listen to you without judgment.

Minor Protection

Participation in gambling by minors is strictly prohibited by law. In Canada, depending on your province or territory, the minimum legal age for participating in gambling is either 18 or 19 years old.

Bearo Casino applies strict identification and age verification procedures (KYC) to prevent minors from accessing our platform. We request official identification documents from all users.

If you share your computer, tablet, or mobile phone with minors, we strongly recommend taking additional protection measures:

  • Never leave your session open when you walk away from your device.
  • Do not save passwords or login details in web browsers.
  • Use parental control and website filtering software (such as Net Nanny, CyberPatrol, etc.) to prevent access to gambling websites.

Support and Helplines in Canada

If you or someone close to you is experiencing difficulties with gambling, professional help is available completely free of charge, with absolute discretion and confidentiality. Specialized organizations and support lines operate across Canada:

Responsible Gambling Council (RGC) / PlaySmart

RGC is a respected non-profit organization dedicated to problem gambling prevention and risk reduction, providing helpful resources, tools, and support programs.

  • Website: www / www.playsmart.ca.

ConnexOntario

Providing fast, free, and confidential support for people experiencing problems with gambling, drugs, alcohol, or mental health.

  • Helpline: 1-866-531-2600 (Available 24/7).
  • Text Support: Connex to 247247.
  • Website: www.connexontario.ca.

Canada Suicide Prevention Service (Talk Suicide Canada)

  • Helpline: 1-833-456-4566 or text 45645, available 24/7 for crisis intervention and emotional support.

Remember that asking for help is a sign of inner strength and the first essential step toward regaining control of your life. Our team at Bearo Casino is always at your disposal to guide you and activate the necessary protection tools on your account.